Red Button – Privacy Policy
This Privacy Policy of Red Button Ltd. (“Red Button”, “we” or “our”) applies to our website www.red-button.net and all its subdomains and associated domains (collectively, the “Website”). The terms of this Privacy Policy are incorporated by reference into Red Button Site Terms.
By visiting the Website or purchasing and/or using our services you indicate that you have read this Privacy Policy and agree to be bound by and comply with its terms. You are solely responsible for your conduct while using the Website, and for ensuring that your use complies fully with the provisions of this Privacy Policy and all applicable laws, ordinances, rules, and regulations.
This Privacy Policy applies to information, including personal information (collectively, “information”), collected and processed by Red Button from purchasers of Red Button’s services, to information collected from visitors of the Website and persons who contact Red Button offline, and to information that is otherwise obtained by Red Button. This Privacy Policy does not apply to any information collected by Red Button’s customers, which Red Button may process on behalf of its customers as part of the provision of Red Button’s services to its customers. Information collected by Red Button’s customers shall be governed solely by their respective privacy policies.
personal information” means any information that may be deemed as private, personal or personally identifying or identifiable data or information pursuant to applicable law.
1. Information We Collect
Information that is Provided to Us. We collect the information that you enter on our Website, provide when you purchase our services, create an Account (as defined in the Site Terms) or otherwise interact with us, or that is provided to us in any other manner, such as your name, email address, phone number, company name, role, country, sign-in information, other contact information, information about your organization’s security architecture, and feedback.
Information that is Collected Automatically. We automatically collect certain types of information when you visit and interact with us on our Website, such as IP address, email address, location, hardware settings, time and duration of your connection, and the browser you used to visit our Website. The information we receive from your web browser and device may or may not be personal information. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.
Cookies, Web Beacons, and Similar Technologies. We use cookies, web beacons (also called clear GIFs, pixel tags, or pixels), and similar technologies (collectively, “Cookies”) for various reasons, including but not limited to understanding and saving your preferences for future visits, DDoS resiliency score and preferences, to help us to identify users and repopulate fields already entered, to compile aggregate data about Website traffic and Website interaction, and to identify IP address and the type of browser being used. If you provide personal information to us, then this personal information may be linked to data stored in the relevant Cookie. You can generally reset your browser to refuse Cookies by changing your browser settings. Please be aware that if your Cookies are disabled you will not be able to take full advantage of the features on our Website.
Red Button also allows third-party companies, including Google Analytics and others, to use cookies and spotlight tags to collect certain information when you visit or use our Website (“Usage Information”). Usage Information helps us measure the performance of our online advertising campaigns, analyze visitor activity on our Websites and utilized for other business purpose. Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features on the website. Similarly to altering your cookie settings, you can also install the Google Analytics Opt-out Add-on, which prevents Google Analytics from collecting information about your website visits.
The Cookies we use on our Website are specified in Annex 1 of this Privacy Policy.
Opting Out. You can prevent our collection of your information by not providing us with your information, by ceasing to visit and interact with us on our Website, and by stop using our services. Please note that if you choose not to provide us with your Personal Information, we may choose not to make our services available to you.
2. How We Use Your Information
Use of Your information. We access and use your information, including your personal information, to identify you and recall your information and preferences, to provide you with information about us and our services, to register your Account (as defined in the Site Terms), to provide you with responses to your queries, for marketing purposes and market research, to provide you automatic services such as without limitation calculation of your DDoS Resiliency Score, and for our internal purposes such as to help us understand traffic to and the use of our Website and promotions, to operate, maintain and improve our Website, and to populate our CRM (Customer Relationship Management) system, to comply with any legal obligation we are subject to under applicable law, for example, for security, credit or fraud prevention purposes. We will not use your information for any other purpose without your prior authorization.
If we obtain your personal information through your visit to our Website, interaction with us or any other manner, our legal basis for processing your personal information is that it is necessary for our legitimate interest in providing and developing our services and meeting the requirements of our current and prospective customers. If you purchase our services, our legal basis for processing your personal information is that it is necessary for the performance of the contract between you and us for the provision of services.
Promotional Use. We may use your information, including your personal information, to contact you by email, telephone (including land line, mobile or cellular phone, text message and internet-to-phone text message), or otherwise, to deliver promotional or informational materials in which you may find interest, or updates or newsletters you may register to receive. With respect to such use, our legal basis for processing your personal information is that it is necessary for our legitimate interests in conducting direct marketing of our services to current and prospective customers.
Unsubscribing. You may choose to unsubscribe from our email notifications and newsletters at any time by sending us an email to [email protected], or by clicking the unsubscribe link at the bottom of each promotional material, notification or newsletter. You may choose to unsubscribe from our notifications by land line, mobile phone, cellular phone or text message (including internet-to-phone text message), by revoking your consent at any time through any reasonable means.
3. Disclosure of Your Information
To Whom We May Disclose Your Information. We may disclose your information, including your personal information, as follows: (i) to infrastructure providers; (ii) to payment processing service providers in order to process payment for Red Button services; (iii) to service providers who work on behalf of or with Red Button; (iv) to third-party remarketing vendors, in connection with remarketing or retargeting (please see further information in Section 5 below); (v) to third parties in connection with a merger, acquisition, or sale of all or a portion of our assets; (vi) to satisfy applicable law, regulation, legal process, or as requested by government or law enforcement authority; and (vii) where we in good faith believe it is necessary to enforce our Site Terms and/or this Privacy Policy, to protect any party, to detect, prevent, or otherwise address fraud, security or technical issues, to enforce applicable agreements, or to respond to claims.
Third Party Privacy Policies. Following your information being shared with third parties as set forth above, we will treat your information according to the terms of this Privacy Policy, and the relevant third party will treat your information according to the terms of its privacy policy. If you would like to request further information about such third parties, please contact us at [email protected].
4. No Sensitive Information
You agree and warrant that you shall not supply us with any information that may constitute a special category of data such as sensitive personal data (including without limitation personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, criminal convictions, health, or sex life) pursuant to any applicable information security, data protection, privacy and/or other statute, act, law, regulation or directive.
5. Remarketing and Third Party Advertising
We may remarket your information. Remarketing (also referred to as retargeting) is a way for us to connect with users and communicate our services based upon past interactions with us and our Website. This allows us to make special offers and continue to market ourselves and our Website to those who have visited our Website.
Third parties, including but not limited to third party vendors such as Google, may use Cookies to serve ads based upon your prior visits to our Website. This use of advertising Cookies enables such third parties and their partners to serve ads based on visits to our Website or other websites.
You can opt out of Google’s use of Cookies by visiting the Ads Preferences Manager. You can opt out of other third-party vendors’ use of Cookies by visiting the Network Advertising Initiative opt-out page. To find out more about how Google uses data it collects please visit Google Privacy & Principals.
6. Transfer of Information to a Different Jurisdiction
Red Button operates internationally and may process your information, or store it using cloud infrastructure providers, outside your country of residence. We or our infrastructure providers may decide to transfer information to a different jurisdiction at our sole discretion. In the event of such transfer we will ensure that it takes place in accordance with applicable law.
7. Links to Other Websites
Our Website may contain links to third party websites that are not owned or controlled by us. We are not responsible for the privacy policies, practices or content of third party websites. Please be aware that any information you provide to third parties on their websites is covered by their privacy and data collection policies and is not covered by this Privacy Policy. Accordingly, we encourage you to review the relevant privacy policy prior to submitting any information. We have no responsibility for linked third party websites, we provide these links solely for your convenience and informational purposes.
8. Information Security
We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality and security of all information collected pursuant to this Privacy Policy. We allow only authorized personnel to access your personal information, on a need-to-know basis.
Although we make good faith efforts to store your information in a secure operating environment, we cannot guarantee security. You understand and agree that all information collected through our Website is solely at your own risk and is subject to the provisions and disclaimers of this Privacy Policy, as well as our Site Terms into which the terms of this Privacy Policy are incorporated by reference.
In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such.
9. Retention of Your Information
If you purchase or use our services, we may retain your information throughout your use period and afterwards we may retain it in order to accommodate your choices regarding newsletters and promotional materials. If you visit or interact with us on our Website, we may retain your information in order to accommodate your choices regarding newsletters and promotional materials.
If you would like to request the deletion of your personal information that is stored on our systems, please contact us at [email protected] detailing your request. In such event, your personal information will be deleted from our active database but a copy of such information, generated by our automated computer archival back-up systems, may remain in our archives for a period of up to 2 additional months and used solely for disaster recovery purposes. If Red Button is required by law, court order or other legal requirement to maintain certain information about you, we will comply with your deletion request after fulfilling any legal requirements. We will ensure the confidentiality of any information retained by us in the circumstances described above.
10. Minors
The Website is not designed or intended for minors. If you are a minor, you may not provide us with any personal information. We will not knowingly collect any personal information concerning minors. If you have reason to believe that a minor has provided us with their personal information, please contact us at [email protected].
11. Inquiries and Comments
If you have an inquiry or comment about this Privacy Policy or our information collection practices, please contact us at [email protected].
12. Privacy Rights
You may have certain rights in relation to personal information under applicable law. These rights do not necessarily apply to all users of our services or visitors to the Websites. These include the right to request access to your personal information, that it be erased, that its processing be restricted, or that any inaccurate personal information be rectified. You may also have the right to object to the processing of your personal information, and under certain circumstances to obtain a copy of the personal information in machine readable format (portability right). You may also have the right to lodge a complaint with the data protection regulator in your country.
If you would like to exercise any of your rights, please contact us at [email protected].
13. Updates to this Privacy Policy
From time to time, we may update this Privacy Policy, and the updates will be effective as of the “Last Updated” date.
We will post any Privacy Policy changes on our Website, and in some cases, in our sole discretion, we may notify you by email. Your continued use of the Website after the “Last Updated” date will signify agreement to such updates. We encourage you to periodically check to review this Privacy Policy for updates.
Last updated: May, 2026
Annex 1
Cookies
|
Provider / Cookie Name |
Purpose |
Type |
Expiration |
|
Google Tag Manager _gtm_* |
Used to load and manage scripts, tracking pixels, and third-party tools on our website efficiently. |
Essential / Functional |
Session to 1 year |
|
Google Analytics (GA4) _ga, _ga_* |
Distinguishes unique users and tracks how visitors interact with the site to help us improve performance. |
Analytics / Performance |
2 years |
|
HubSpot __hstc, hubspotutk, __hssc |
Tracks visitor identity, sessions, and forms to analyze user behavior and power our marketing automation. |
Analytics & Marketing |
6 months to 13 months |
|
Zoho CRM ZC_Form_Auth, crm_csrf |
Manages secure sessions for contact forms, live chat, and lead capturing into our CRM system. |
Functional |
Session to 1 year |
|
Google AdWords / Ads _gcl_au, IDE |
Measures ad performance, tracks conversions from Google searches, and assists in remarketing campaigns. |
Marketing / Retargeting |
3 months to 1 year |
